Refund and Cancellation Policy

At Samarpan Sanstha, we are committed to providing quality services and support to our donors, volunteers, and users. Please read our Refund and Cancellation Policy carefully to understand your rights and obligations when making a donation or engaging with our services.

1. Donations and Contributions

As an NGO, Samarpan Sanstha may receive donations, contributions, or fundraising support via our website or other platforms. Donations made are generally non-refundable, as they are directed towards supporting our ongoing charitable projects and initiatives.

• Refund Policy for Donations:

• All donations made to Samarpan Sanstha are final. Once a donation is processed, it cannot be refunded, except in the case of a duplicate donation or an error on our part.

• If you believe you have made a donation in error, please contact us at samarpansanstha@gmail.com within 7 days of the donation, and we will assess the situation and determine if a refund is warranted.

2. Event Registration or Participation Fees

For events or programs hosted by Samarpan Sanstha, including fundraisers, workshops, and training sessions, the following cancellation and refund terms apply:

• Cancellation by Participant:

• If you wish to cancel your registration for an event, you must do so at least 7 days before the event start date to receive a refund.

• Cancellations made after this period may not be eligible for a refund.

• If you cancel within the allowed time frame, you will receive a refund minus any transaction fees or administrative charges that may apply.

• Cancellation by Samarpan Sanstha:

• If we cancel the event for any reason, participants will be refunded in full for any fees paid.

• We reserve the right to reschedule or modify the event as needed.

3. Process for Refunds

To request a refund for donations, event registration, or any other service that is eligible for a refund, please follow these steps:

• Contact us at samarpansanstha@gmail.com with the details of your request, including your donation receipt number or registration details.

• Provide any relevant information to support your request (e.g., transaction ID, reason for the request).

• We will review your request and, if applicable, process the refund within [Insert number of days, e.g., 14 business days].

Refunds will be credited back to the original payment method, and any applicable transaction fees or charges may be deducted from the refund amount.

4. Changes to Our Refund and Cancellation Policy

Samarpan Sanstha reserves the right to update or change this Refund and Cancellation Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically for updates.

By continuing to engage with our services, donate, or participate in events, you agree to be bound by the updated terms.

5. Contact Us

If you have any questions regarding our Refund and Cancellation Policy, or if you need assistance with a refund request, please contact us at:

• Office Address: 7V Shastri Nagar, Behind Tehsil, Ghazipur, U.P. 233001

• Phone: +91 94153-64011

Email: samarpansanstha@gmail.com